Tuesday, April 3, 2012

Honda Cars Philippines Issues CR-V Recall Yet Again

Problems for Honda Cars Philippines, Inc. (HCPI) just seems to be piling up. After a disastrous 2011 thanks to the double disasters in Japan and Thailand, HCPI is announcing a recall for its second-generation CR-V compact crossover made between 2002-2004. This recall affects over 20,500 units.

This safety recall has to do with the insufficient length of electrical wire used on the CR-V's headlight switch. After some time, the wire will get stretched during operation and at worse cases, it will cause the headlight to malfunction.

For complete information including the VINs affected by the safety recall, read through after the break.

Honda Cars Philippines, Inc. (HCPI) announces a voluntary safety recall of some Honda CR-V models to replace the specific affected parts of the Lighting Switch Assembly with countermeasure parts.

With its thrust in making certain that customer safety is held at the utmost priority and as part of Honda’s company principle on worldwide customer satisfaction, HCPI is carrying out a proactive market action through the conduct of a Voluntary Safety Recall. This action is in accordance to Honda’s own standard even if there is no specific law in the Philippines that requires such an action. The safety recall involves low beam connecting wire replacement of some 20,587 units of Honda CR-V year models 2002 to 2004.

Findings show that due to insufficient length of the electric wire connected to the headlight switch, the wire is being stretched during operation. As a result, terminal wire joint moves causing increase in contact resistance thereby generating heat leading to melting of wire connecting coupler, which eventually leads to headlight switch malfunction causing the low beam to become non-operational.
No accidents or injuries have been reported related to this defect.

Honda CR-V units with the following frame (VIN) numbers are included in the safety measure:

Letters of notice will be sent to concerned CR-V owners starting April 2, 2012. To conduct the voluntary recall in an orderly manner, customers are requested to call their respective dealers for service appointment or call the Honda Hotline 1-800-1000-HONDA (46632) and (02) 857-7240 or email at customer_relations@hondaphil.com. You may also visit Honda Cars Philippines’ website www.hondaphil.com for inquiries and details of scheduling.

Replacement of affected parts will be carried out in all 28 authorized dealers and 3 service centers nationwide, free of charge and will take about 40 minutes (Repair time only).

Other CR-V belonging to different year model will not experience the same failure because a different headlight lighting circuit has already been applied.

Owners of Honda Jazz, City, Civic, Accord, Pilot, Odyssey and HR-V models sold and distributed by Honda Cars Philippines are not affected and thus have no reason to worry since the affected parts are of different specifications.

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