Friday, February 14, 2014
Lexus Named J.D. Power's Most Dependable Brand for Third Consecutive Year
Lexus scored a hat trick by ranking highest in vehicle dependability among all nameplates for a third consecutive year in the 2014 J.D. Power and Associates Vehicle Dependability Study (VDS). The study tracks the number and type of problems owners have with their three-year-old vehicles (a lower score reflects higher dependability).
The Lexus ES, Lexus GS and Lexus LS topped their individual segments, demonstrating their long-term durability after each received a J.D. Power Initial Quality Study (IQS) award when they were new in 2011.
The Lexus RX topped its segment as well, while the new IS and the face-lifted GX placed second in their segments after the ES and RX respectively.
J.D. Power and Associates’ VDS finds long-term durability continues to be an important consumer purchase consideration. The number of problems an owner experiences affects their repurchase intent and their vehicle’s retained value.
The 2014 Vehicle Dependability Study is based on responses from more than 41,000 original owners of 2011 model-year vehicles after three years of ownership. The study was fielded between October and December 2013.