Monday, November 10, 2014

Mitsubishi Motors Philippines Announces Safety Recall for Lancer EX, Lancer EX Ralliart, Lancer Evolution, ASX, and Outlander


Mitsubishi Motors Philippines Corporation (MMPC) recently announced to the Department of Trade and Industry (DTI) that it will conduct a safety recall inspection campaign on the ASX, Outlander, Lancer Evolution and Lancer EX models, as part of the recall campaign earlier announced by Mitsubishi Motors Corporation, Japan.

The details and scope of this safety recall inspection campaign are as follows:
  • Brake booster - The switch sleeve inside the brake booster is suspected to be improperly installed which may cause the brake pedal not to release and the vehicle unable to restart. The inspection procedure is estimated to take 18 minutes at the most and when needed, replacement of brake booster is estimated at 2.4 hours at the most. Coverage of this safety inspection is 27 ASX units sold in 2011.
  • Brake lamp switch - The insufficient conduction in the switch may cause the brake lamp not to illuminate and may also result inability to move the shift lever out of Park (P) position. The replacement procedure is estimated to take 18 minutes at the most. Coverage of this safety inspection is 558 Outlander units sold from year 2007 to 2009.
  • Engine drive belt pulley - The pulley and auto tensioner may wear out due inappropriate material of the engine drive belt and may cause the drive belt to come off. Replacement of the engine drive belt plus inspection and if required replacement of the pulley and auto tensioner is estimated to take around 1 to 1.5 hours in total depending on the engine type. Coverage of this safety inspection are as follows: 2,459 Lancer EX and Ralliart units sold from 2008 to 2011, 603 Outlander units sold from 2008 to 2009, 600 ASX units sold in 2011, and 8 Lancer Evolution X units sold from 2008 to 2010.
Mitsubishi Motors Philippines announced that there has been no reported failures and/or incidents nationwide related to the above.

Mr. Hikosaburo Shibata, President and CEO of MMPC sincerely apologizes to all affected customers for the inconvenience caused by this safety inspection recall. Mr. Shibata also said that the parts are expected to arrive this month. MMPC and its dealers will contact customers with potentially affected units for proper scheduling of inspection and servicing at the dealer service centers.

In case these vehicles were already sold or passed on to another owner, MMPC have also published the Vehicle Identification Number (VIN) of all units potentially affected by this campaign at its website for inquiry purposes. All MMPC Service Centers nationwide are also capable to attend to customer’s inquiry and concerns about this matter. This is completely free of charge.

To ensure smooth servicing, customers may call their Mitsubishi dealership to schedule the servicing of their unit. For additional concerns and inquiries, customers can get in touch with MMPC Customer Care Center at telephone numbers (+632) 658-0673 Monday to Friday from 7 AM to 4 PM.

3 comments:

  1. is this free of charge? including the labor and parts?

    ReplyDelete
  2. Mitsubishi as always good looking but not reliable, still piece of trash.

    ReplyDelete