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Monday, February 28, 2022

Is A Sales Agent Gouging You For A Land Cruiser 300? You Can Now Report Them Directly To Toyota PH


Toyota Motor Philippines is reminding its customers, particularly for the Land Cruiser 300 that the company is implementing a “one suggested retail price” policy nationwide. If anyone says otherwise, they’re now opening their hotline to report any pricing concerns.

In a public advisory posted on their social media pages (see post below):

“We thank our loyal Toyota customers for their patience in light of the global supply challenges affecting some of our models including the Land Cruiser 300 series. We seek our understanding as we work on serving your requirements at the soonest possible time.

The LC300 is being offered under One Suggested Retail Price nationwide. We are not requiring additional premiums for LC300 reservations and purchases.

In case of any pricing concerns you may get in touch with TMP’s Customer Assistance Center via email address customerassistance [at] toyota.com.ph or hotline number +63 2 8819 2912.

We apologize for any inconvenience. Thank you for your continued trust and patronage.


6 comments:

  1. While this is well intended, I do not think it's the sales agent that does the gouging. They just follow orders. When I asked about the LC300, the agent told me that the dealer requires a Php 1M cash on top of the SRP payable to the DEALER not the agent him/herself.

    ReplyDelete
    Replies
    1. Whether it's the dealer or the agent doing though, at least it can now be reported to Toyota Motor PH.

      Delete
  2. For something that looks like a box. Hehe

    ReplyDelete
    Replies
    1. An indestructible, albeit very expensive, box.

      Delete
  3. These dealers/agents should be penalized.
    I recommend Ms Anne of Toyota Silang (in Cavite). She is very honest and provides all the assistance and options for customers.

    ReplyDelete

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