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August 27, 2017

You Want the Best Seats? Try the Audi A3

JD Power just released their 2017 Seat Quality and Satisfaction Study with some surprising results. According to their survey, if you want the car with the perfect seats? Try the Audi A3.

The US-based survey rates vehicles based on the quality of their seats and seat belts with respect to whether owners have experienced defects/malfunctions or design problems during the first 90 days of ownership.

The study then awards 7 segment awards based on the JD Power vehicle segment designations: mass market compact car; mass market compact SUV/MPV; mass market midsize/large car; mass market midsize/large SUV; mass market truck/van; luxury car; and luxury SUV.

For each segment, the award for Highest Quality Seats is based exclusively on the total seat problems per 100 (PP100) score (seat quality within segment). Awards are then presented to the seating system supplier.

While the Audi A3 scored a perfect 0.0 score (zero problems per 100 units) to lead the Luxury Car segment, the US-market second-generation Chevrolet Cruze won the highest award in the Mass Market Compact Car category followed by the Honda Civic. Meanwhile, in the Mass Market Midsize/Large Car, it was the Kia Cadenza that scored the best.

In the SUV category, Audi stablemate Porsche garnered an impressive score of 0.8 which makes it lead the Luxury SUV category. The 2018 Ford Escape was judged the best Mass Market Compact SUV/MPV followed by the Hyundai Tucson and Honda CR-V while in the Midsized/Large SUV it was the Ford Edge that won. The Toyota Tundra had the best seats in the Mass Market Truck/Van category.

The 2017 Seat Quality and Satisfaction Study is based on responses from more than 77,000 purchasers and lessees of new 2017 model-year cars and light trucks registered in November-December 2016 and January-February 2017. The study was fielded from February through May 2017.

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