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August 25, 2020

The World's First Mercedes-AMG Experience Centre Isn't in Germany or the USA

Mercedes-AMG didn’t choose Germany or the U.S.A. for its first brand experience center, instead they’ve chosen China. Yes, the high-performance division of Mercedes-Benz just opened their first-ever brand experience in Zhejiang.

The new AMG Experience Centre lies about two hours’ drive from Shanghai, occupying an area of around 1305 square meters directly adjacent to the Zhejiang International Circuit. The exclusive AMG format offers twelve functional areas and four display areas over two floors.

The showroom on the ground floor provides an insight into the history of Mercedes-AMG. The vehicles and technologies on display here can be explored in analogue form as well as digitally using VR technology. Specially trained AMG experts are on hand to provide detailed information and individual guidance. If a customer expresses an interest in buying, they will be put in touch with their nearest AMG retail partner. The facilities on offer are further enhanced by the “Café63”, a lounge and an exclusive selection of high-quality lifestyle accessories available from the AMG Shop. The whole area can furthermore be used as an event location, for which it can be flexibly configured. Stairs lead up to the interactive experience zone on the first floor. Motorsport enthusiasts can experience racing simulators and AR applications here, set among the successes of the AMG Customer Racing Teams. A slot car race track controlled via brainwaves is yet another technological highlight that serves to emphasize the experience-oriented nature of the format.

The opportunity to experience the AMG vehicle range on the race track, in cooperation with the AMG Driving Academy and qualified instructors, is the culminating feature of the customer experience and represents the unique selling proposition of this new format. An extensive pool of vehicles encompassing the very latest models is available for test drives and driving events on the 3.2-kilometer circuit. It also includes GT3 and GT4 racing vehicles, in which visitors can experience the true fascination of motor racing. In addition to this exclusive use of the track, the Zhejiang International Circuit offers special monthly track days, in which interested customers and fans can take part either in their own vehicles or in AMG vehicles booked from the Centre.

The architecture of the AMG Experience Centre builds on the familiar and established design features of the AMG Brand Centres, while also integrating a series of individual elements that emphasize the unique character of the format. Reflecting the experience-based focus of the Centre, the image of the brand conveyed here is very much oriented towards motorsport, allowing visitors an authentic sense of being part of the “World’s Fastest Family”.

China enjoys a well-developed sales network with 120 AMG Performance Centres and the exclusive AMG Brand Centres in Beijing and Shanghai. The opening of the new AMG Experience Centre provides strategic momentum for the future development of the brand.

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