Sunday, November 11, 2018

Hyundai Philippines After-Sales Service Now One of the Best in the World


Hyundai Philippines’ After-Sales Service team was crowned champion of the first Hyundai Trucks and Bus World Skills Olympics (WSO), held last October at Hyundai’s Global Learning Center in Cheonan, South Korea. This triumph follows the Philippine team’s previous accomplishment of bagging gold at the World Skills Olympics - Asia and Pacific Leg, held at the Hyundai Logistics Center (HLC) in Calamba Laguna, last July.

Gary Junio of Hyundai Commonwealth and Mark Eric Rellosa of Hyundai Cainta took home the trophy after battling it out with expert technicians from 13 countries. Teams participated in practical and written challenges designed to test the competitors’ knowledge of Hyundai truck and bus repair and maintenance.

China finished the competition in second place, with Myanmar rounding out the top 3.

Ma. Fe Perez Agudo, President and CEO of Hyundai Asia Resources, Inc. (HARI), the official distributor of Hyundai commercial and passenger vehicles in the Philippines, congratulated the champions: “We at HARI are immeasurably proud of our Filipino technicians for bringing home Gold. This latest triumph underscores that Hyundai offers unrivaled after-sales service and technical expertise through our 42-strong dealership network, supported by our world-class training team at the Hyundai Logistics Center.”


The winning combination of Junio and Rellosa came together for the Asia and Pacific leg of the WSO after a selection process to find the best and brightest Hyundai technicians in the country. The technicians then underwent dedicated training at HLC for two months before the regional competition. After their victory, Junio and Rellosa continued training at HLC until they flew to South Korea in October.

When asked how it felt to return to the Philippines as the top technicians in Hyundai’s global trucks and buses network, Mr. Rellosa said, “Unang-una, nagpapasalamat ako sa Panginoon dahil binigyan kami ng pagkakataon na pumunta sa South Korea, makilala ang mga technician sa ibang bansa, at ipakita ang kakayahan namin.”

Mr. Junio added, “I’m very thankful. Sobrang proud at napakasaya talaga.”

Underscoring Hyundai’s commitment to excellence, Ms. Agudo affirmed, “Gary Junio and Mark Rellosa exemplify what it means to be ‘People of Hyundai.’ Not only have they proven their brilliance by winning the World Skills Olympics; they have also exemplified their determination to serve customers best by building strong careers that illuminate their exceptional and dedicated mastery of the Hyundai brand of service.”

2 comments:

  1. customers are still unhappy with hyundai philippines maintenance costs.

    ReplyDelete
  2. Title should be "hari Philippines after sales service PERSONNEL won international hyundai olympics"

    ReplyDelete

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