Warring Grab users beware: the ride-hailing company is now introducing a “Passenger Time Out” feature which penalizes you for cancelling a ride.
In order to create a ride-sharing experience that’s beneficial for both passengers and drivers, Grab has set the following limits:
- Maximum of two (2) cancellations in 1 hour;
- Maximum of three (3) cancellations in 24 hours;
- Maximum of five (5) cancellations in 7 days
Going over the limit results in not being able to use Grab’s services for 23 hours.
How do you feel about this new scheme?