Dongfeng Motors Philippines is beefing up its aftersales support for its EVs with the launch of ProTech, an initiative that enhances the Nammi and Vigo’s warranty coverage and preventive maintenance service program.
Under ProTech, even current Nammi and Vigo owners will benefit from the revised Preventive Maintenance Service (PMS) schedule with servicing now required every 18 months or 15,000 kilometers, whichever comes first.
Meanwhile, new Nammi and Vigo owners will enjoy the full benefits of ProTech, including:
- 18 months or 15,000 kilometers PMS interval
- 10-year unlimited mileage battery warranty
- 5-year bumper-to-bumper vehicle warranty
“This change is not something we made lightly. The updated maintenance schedule is based on operational experience, allowing us to extend the service interval while continuing to maintain vehicle reliability, safety, and performance,” said Mr. Rollie Navarro, Sales Director, Dongfeng Motors Philippines.
“We care about the value proposition we provide with every car you purchase. With ProTech, we will continue to innovate and work on ways to give our customers greater value and a better ownership experience,” said Mr. Giovanni Frias, VP for Sales and Operations, Dongfeng Motors Philippines.
ProTech reflects Dongfeng’s continued efforts to provide an ownership experience that is convenient, dependable, and built around customer confidence.
“The future of ownership isn’t just about selling an electric vehicle. It’s about standing behind every kilometer our customers drive,” said Mr. Brennan Lim, Deputy CEO, Dongfeng Motors Philippines. “ProTech reflects our confidence in the quality and reliability of the Vigo and Nammi while reinforcing our promise to deliver an ownership experience that is convenient, dependable, and built for the long term. As we continue to grow our presence in the Philippine EV market, we remain committed to continuously enhancing the value we provide to every customer.”
For aftersales assistance, customers may contact the Dongfeng Aftersales Hotline at +63 917 110 0596. To schedule vehicle servicing, appointments may be made through the Service Appointment Hotline at +63 917 144 6327.
With more and more data showing how well (even better than expected) batteries are holding up as the years go on, even more manufacturers will be confident enough to bump up their warranty periods.
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