Tuesday, September 29, 2020

Chevy PH Announces Dedicated App, Service e-Advisor to Level Up Aftersales Commitment


The Covenant Car Company, Inc. (TCCCI), the exclusive importer and distributor of Chevrolet automobiles and parts in the country, is innovating its aftersales service with the new My Chevrolet Connect app and Chevrolet Service e-Advisor.

These are the latest digital service programs from the bowtie brand that connect owners with their Chevy dealership and provide access to essential vehicle service needs whether they’re at home or on the road. 

Initially launched exclusively for Android users, My Chevrolet Connect is now available for download on the App Store and also comes with updated features, making it the go-to app for all your Chevy needs.

The app provides utility and access to practical features that elevate the Chevrolet ownership experience, including:
  • Service Appointment Schedule - My Chevrolet Connect readily provides available time slot schedules per Chevy dealership so you can book your vehicle’s routine maintenance, repair, or warranty claim at your convenience. Once booked, a Chevy representative will confirm your schedule within 24 hours. 
  • Parts Availability Inquiry - You can get instant updates on the availability of Chevy genuine parts and accessories on the app. Your Chevrolet parts consultant will ensure that everything you need is prepared before you drive down the dealership.
  • Quick Dealership Assistance - Chevrolet has authorized dealerships nationwide, and with the My Chevrolet Connect app, you can easily locate and contact a nearby dealer for immediate vehicle needs. 
Meanwhile, in the age of safe retailing brought by the on-going pandemic, the Chevrolet Service e-Advisor provides added convenience and safety for owners before visiting a Chevy dealership. 

In two easy steps, you can have your Chevy checked without leaving your home. Simply call the dedicated Service e-Advisor number of your preferred dealership to book a consultation. On your confirmed schedule, your vehicle will be pre-diagnosed by a certified Chevrolet service advisor through a video call. Click here to schedule an online vehicle check-up.

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