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November 13, 2017

Waze Tells Us What We Already Know: Our Traffic Sucks

In their latest Driver Satisfactory Index, Manila’s “most important driving app”, Waze, just told us what we already know: our traffic sucks. After tracking millions (around 90 million if you wanted to be more specific) of Waze users in 217 metropolitan areas in 39 countries, the Philippines has garnered the dubious reputation of being among the least satisfied drivers in the world.

While many traffic indices or studies only look at a single quantifiable factor such as time spent in traffic, Waze’s Driver Satisfaction Index measures 6 qualitative and quantitative attributes to provide a better look at the overall driver experience in cities and countries around the world.

The Waze Driver Satisfaction Index takes into account the following key factors: Traffic – density and severity of traffic; Quality – road quality and infrastructure; Road Safety – density of accidents, road hazards and weather; Driver Services – access to gas stations and easy parking; Socio Economic – access to cars and impact of gas prices; and Wazeyness – happiness and helpfulness of the Waze community.

In Southeast Asia, Malaysia has been ranked as the best place to drive (number 21 globally). Singapore, Indonesia, and the Philippines are ranked 30, 36 and 39 respectively (the Philippines actually goes down one spot for this year).

Meanwhile, in the Asia-Pacific, the Philippines’ driving dissatisfaction trails behind that of Australia, Malaysia, Singapore and Indonesia due to unhappiness with traffic jam length, commute time, and helpfulness of the driving community. In contrast, Singapore is among the top five countries with the best driver services worldwide, thanks to efficient access to gas stations and easy parking. Russia, Argentina, Hungary and United States rounded out the top five.

Globally, Venezuela is the only country with a 10 on the happiness index; Singapore scored a 2.3. European cities dominate the top of the overall index, occupying eight of the leading ten spots.

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