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February 7, 2024

Hyundai PH Enhances Service With 24/7 Contact Center

Hyundai Motor Philippines Inc. (HMPH) gives customers the confidence to drive more and worry less with new 24/7 toll-free nationwide hotline. It caters to not just sales and aftersales inquiries, but more importantly, on-the-road assistance requests. Access to these has been made much easier as there is now only one number for landline, which is +63 2 8868 8000, and one number for mobile, which is +63 917 868 9000.

“For us at Hyundai Motor Philippines, we believe that quality service is crucial in maintaining good relationships with our customers. We are driven to provide an easy ownership experience that will make sure that our brand becomes top of mind when it comes to customer satisfaction,” according to Mr. Cecil Capacete, HMPH Managing Director. “As we gladly see more and more Hyundai cars on the road, we also take on a higher responsibility to keep them safe and worry-free. Through our enhanced contact center and roadside assistance service, we assure our valued patrons that we will always be available to answer to their needs.”

The benefits being provided to Hyundai owners are as follows:
  • Vehicle Assistance
    Towing of Covered Vehicle: P 4,000 limit
    Towing and Recovery of Covered Vehicle: P 8,000 limit
    Delivery of Spare Key: P 4,000 limit
    Delivery of Emergency Fuel: P 4,000 limit
  • Minor Onsite Repair
    Replacement of Flat Tire: P 4,000 limit
    Battery Jumpstart: P 4,000 limit
  • Personal and Medical Assistance
    3D/2N Hotel Accommodation: P 3,000 limit
    Continuation of Journey: P 2,000 limit
    Reimbursement of Travel Expenses: arrangement only
    Relay of Urgent Messages: arrangement only
    Accident Coordination: arrangement only
    Ambulance Coordination Assistance: arrangement only
  • Information Service
    Dealer Directory: support only
    Emergency Contact Numbers: support only
    Program Details: support only
Those who have the Hyundai Palisade, Ioniq 5 and Ioniq 6 get to enjoy all of the abovementioned for free for a full year once their vehicles have been released.

For full details, click here.

1 comment:

  1. To drive more and worry free - all i want is 6 airbags for the pricy creta.


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