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June 17, 2018

Mercedes-Benz Flying Doctor is in Town

In its pursuit to provide customers with world-class service, Mercedes-Benz is bringing in Mr. Edward Bradley, Mercedes-Benz Service Expert, to the Philippines to personally supervise a special service clinic for customers from Monday, June 18 to Thursday, June 21, 2018.

Dubbed the “Flying Doctor”, Bradley will fly in to lead a team of service advisors and technicians in the diagnosis and repair of Mercedes-Benz vehicles in Manila and Cebu.  He will also interact with customers to share with them tips on how to best take care of their vehicles.

Bradley first joined Mercedes-Benz in London back in 2006.  After taking some time off to pursue further studies, he re-joined Daimler in 2016 and was soon assigned to Daimler’s regional office to help manage the Mercedes-Benz Flying Doctor program.

“We are thrilled to welcome Edward Bradley in the Philippines to share his expertise and knowledge.  The Flying Doctor program helps to ensure that our processes and people are at par with the global standards of Mercedes-Benz, which underscores our commitment to deliver nothing but the best to meet our customers’ needs,” said Rommel Santos, vice president for aftersales of Auto Nation Group (ANG) Inc., general distributor of Mercedes-Benz in the Philippines.

ANG is the general distributor of Mercedes-Benz vehicles, parts and accessories in the Philippines, with dealerships in four locations: EDSA-Greenhills, BGC, Alabang, and Cebu.

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