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Thursday, June 11, 2020

Honda Cars PH Recalling 10,136 Vehicles to Faulty Fuel Pumps

Honda Cars Philippines, Inc. has finally pinpointed 10,136 units of 2018-2019 Accord, BR-V, Mobilio, City, Civic, Jazz, HR-V, and CR-V models that will require a recall due to faulty pumps. These units have fuel pumps that contain defective impellers that can inflate. This can cause the pump from rotating, causing the engine to stall or fail to start.

This is a similar recall done by Mitsubishi Motor Philippines on the Xpander.

Affected customers may avail of the fuel pump service kit replacement at any of the 34 Honda Cars dealerships nationwide beginning July 2020. Replacement parts and labor for this voluntary recall is free of charge and servicing process may take up to a maximum of one and a half hours.

A recall notification letter will be mailed to owners of affected vehicles. Customers may also verify if their vehicle is affected by encoding its 17-digit Chassis Number or Vehicle Identification Number in the Chassis/VIN search tool of the recall information web page, here.

HCPI apologizes for any inconvenience caused to owners of these vehicles and assures that this voluntary safety recall is conducted to ensure their safety. HCPI would also like to urge affected Honda customers to have their vehicles checked right away.

To ensure smooth servicing during these uncertain times, affected customers are highly encouraged to schedule an appointment with their preferred Honda Cars dealership for the fuel pump service kit replacement. Customers can also contact Honda’s customer service hotline, 1-800-1000-HONDA (46632) or (02) 8857-7240 between 8 AM to 5 PM, from Monday to Friday, or email for further assistance

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