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January 17, 2025

Honda Cars PH Announces Recall On Select CR-V RS e:HEV SUVs


Honda Cars Philippines, Inc. (HCPI) is announcing a recall on select CR-V Rs e:HEV SUVs for two issues namely, the High-Pressure Fuel Pump which may result to gasoline fumes and Steering Gearbox snagging, unusual sound, and vibration while turning.

The High-Pressure Fuel Pump Recall includes select CR-V RS e:HEV E-CVT units from year models 2023 to 2024. These High-Pressure Fuel Pumps may have cracks on the Core B, which may result to gasoline fumes. This could result in the customer smelling gasoline while idling and driving.

HCPI announces that all 1,351 affected units shall be subject to inspection, and this is free of charge.

HCPI is also issuing a recall for certain Steering Gearboxes for snagging, unusual sound, and vibration while turning. Due to the decrease in grease amount in the worm gear, meshing area of the Electric Power Steering Gearbox during use, the sliding resistance in the meshing area increases and the torque fluctuation becomes larger while turning the steering wheel. This results in an unusual sound and an unsmooth turn from steering while turning or ‘sticky steering’ that might make the driver feel a sense of unease.

HCPI reports there are 5,505 affected units:
  • Honda Civic 4DR (2022-2024) – 2,463 units
  • Honda Civic Type R (2023-2025) – 280 units
  • Honda CR-V (2024) – 2,762 units
Replacement parts and labor for this voluntary recall are free of charge.

No cases nor accidents related to either of the recalls have been reported locally.

All affected customers are urged to avail inspection/replacements for these affected parts.

Owners may proceed to any of the 38 Honda Cars dealerships and three Service Centers nationwide beginning January 17, 2025. Customers can verify if their vehicle is affected by encoding its 17-digit Chassis Number or Vehicle Identification Number in the Chassis/VIN search tool of the recall information webpage. Customers can also contact Honda’s customer service hotline, 1-800-1000-HONDA (46632) or (02) 857-7240 between 8 AM to 5 PM, from Monday to Friday, or email update [at] hondaphil.com for further assistance.

9 comments:

  1. Nice, responsible, pro active move

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    Replies
    1. Its not pro active. Its the law. To publicly announce recalls. They are mandated to do so. Or else face billions of dollars of penalty.
      be that as it may, its the consumers that suffers and takes the inconvenience and loss of trust to the brand.

      Delete
  2. Honda is like an American carmaker right? Maybe its also because Honda is not known for diesels.

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  3. i would rather go for china car brands, they make perfect cars, china cars here in ph never issued recall.

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  4. Japan's getting old.. i hope you'll not become nokia that doesn't have issues on quality but as we all know what happened to them... Up your game honda!

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  5. It'll hurt the reputation and sales of the CRV e:HEV more

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  6. Japan auto industry has been very sloppy with quality , too much recalls.

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    Replies
    1. That's why South Korea is winning in every field apart from entertainment, cuisine etc....

      Delete
  7. Japan too honest be like China has a reputation for bad quality and yet people accept it.

    ReplyDelete

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