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Monday, August 16, 2021

Honda Cars PH Allows Safeguard Bond Refund To Be Done At Home

Honda Cars Philippines, Inc. (HCPI) has released guidelines for the standard process flow for the refund of the provisional safeguard deposit cash bond. Customers may start to process their refund request starting August 16, 2021.

For a safe and convenient process, customers may claim their safeguard deposit refund through the following steps:
  1. Customers may download the Safeguard Refund Form online.
  2. A complete Safeguard Refund Form, along with attached requirements must be submitted to dealers.
    • Requirements:
      • Signed and accomplished Safeguard Refund Form
      • Acknowledgement / collection / provisional receipt
      • Vehicle sales invoice
      • Vehicle’s official receipt and certificate of registration
      • One (1) valid government-issued identification card
    • For those who prefer to receive their refund via bank deposit instead of check, customers must indicate their bank details in the Safeguard Refund Form. Otherwise, refund release will automatically be in actual checks for claiming at the dealership.
  3. The dealer shall validate requirements and form of customer. If eligible for Safeguard Refund, customer will be receiving an update from their dealership of transaction that their refund is for processing.
  4. Once the refund has been processed and approved, the dealer shall contact the customer once the Safeguard Refund is ready for release, either for deposit or for check release at the dealership.
  5. Upon claiming the refund, customers must bring the original documents for verification. For health, safety, and security purposes, online process and verification may be applied by dealer and customers as well.

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