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April 3, 2020

Kia PH to Start Offering Free 24/7 Emergency Roadside Assistance

Kia Philippines shows its support to the Filipino people during this trying period by offering customer assistance programs in line with its Promise to Care slogan.

Putting this slogan into action, Kia Philippines is now offering free 24/7 Emergency Roadside Assistance. The program is free for all Kia owners who bought their Kia from March 1, 2016 onwards.

By availing of this service, one can get such benefits as:
  • Emergency towing
  • Minor Onsite Repair
  • Personal Assistance
  • Medical Assistance
  • Information Service
To avail of the 24/7 Emergency Roadside Assistance, customers are required to answer an online form that will be posted at Kia Philippines Facebook page. They can also take advantage of the service by contacting their nearest authorized dealership after the quarantine period.

Meanwhile, customers with vehicle Warranty Coverage expiring during the Enhanced Community Quarantine (ECQ) period will be given a 30-day extension. This will take effect once the ECQ has been lifted. Vehicles that are due for Preventive Maintenance Service will also be granted a 15-day extension, also effective from the day of the ECQ lifting.

To qualify for the Warranty and PMS extension, one must comply with the Terms and Conditions set by Kia Philippines. Customers may contact their nearest Kia dealership to inquire about the Warranty and Service Extension and schedule a service appointment once the ECQ has passed.

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