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May 8, 2020

BMW PH to Hold Facebook Chat Session to Answer Customer Questions

On Monday, May 11, BMW Philippines will host a simultaneous live chat session with select dealer partners, allowing the network to engage with existing and aspiring BMW owners. Select BMW dealers will be standing by to communicate with participants for two hours in the morning (10 AM to 12 NN) and two hours in the afternoon 3 PM to 5 PM).

The BMW Live Chat session will use Facebook Messenger to answer questions, give proper guidance, and assist customers and clients with regards to products, experiences, and service or aftersales initiatives—essentially anything about the BMW brand.

Do note that the BMW Live Chat will be able to address chat messages only

“We want to ensure people that BMW is just a click away despite these difficult times, and will always continue to be ready to help. BMW has always maintained a strong digital presence, and the brand has always found new ways to engage and make itself more accessible for fans and customers,” says SMC Asia Car Distributors Corp. President Spencer Yu.

More information on the specific BMW Live Chat schedules may be found on the Facebook pages of participating BMW dealers:

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