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May 17, 2020

Subaru PH Dealers Re-Open Starting Monday, May 18; Offers At Home Test Drives for Customers

Motor Image Pilipinas, the exclusive distributor of Subaru vehicles in the Philippines has announced that its company-owned dealer network will re-open starting Wednesday, May 20, while its franchise dealers will start resuming operations by Monday, May 18. The full list of dealers, operating hours, and re-opening dates is available below.

In line with Subaru’s focus on safety, stringent measures are in place to ensure the customers’ health and confidence.

Staff, customers and visitors are required to wear face masks and will have to undergo mandatory temperature checks accompanied by health declaration forms when they visit showrooms and service centers.

Those with body temperatures of 37.5 degrees Celsius and above will not be allowed to enter the premises and will be asked to seek medical attention. Entry and exit points at dealerships will be regulated, and the common areas will be limited. Sales consultation rooms, customer lounges, payment counters, parts and service areas and washroom facilities will be cleaned and sanitized twice a day. During this period, refreshments will only be served through disposable cups or in the form of bottled water.

To ensure safe distancing, the company is also limiting the number of customers in Subaru showrooms at any one time. Markers are in place to establish physical distancing of at least one meter. For test drives, a maximum of three people is allowed per vehicle: the customer, a sales consultant and a security personnel.

For aftersales services, customers are requested to schedule and confirm an appointment via phone or online before sending in their vehicles. Walk-ins are not permitted. Customers are strongly discouraged from waiting at service centers and should return to pick their vehicles up only after the job is completed. Customers are also advised not to bring their children along. All vehicles will be thoroughly sanitized before and after each job. Cashless payment options are encouraged. They have also released parts and service-related incentives.

For customers who wish don’t wish to travel to showrooms but are eager to try out a Subaru, MIP’s “At Home Test Drive” is still on-going. Interested customers may book their test drive slot through this website, or call their nearest showroom for a sales consultant to meet them. All vehicles are thoroughly sanitized before and after test drives.

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